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Dynamics 365 – Sales in a Retail Industry
Improve customer engagement and sales by identifying opportunities based on customer behavior. Through logging customer touch-points in Dynamics 365, you can improve customer satisfaction and loyalty, leading to increased sales. Customer Engagement is a fundamental discipline for any organization in the digital landscape given today’s competitive marketplace. A great quality customer experience – combined with the ability to engage with you customer throughout the customer journey will increase loyalty and revenue. The Omni Channel Dilemma The Evolving Customer Profile Customer Acquisition Customer…
Find out more »Customer Service in a Retail Industry
Provides a 360-degree customer view to improve client relationships, including all marketing and customer interactions to prepare sales and customer service representatives to be more successful in their up-sell and cross-sell activities. Good Customer service was once the formula for retail success. Those days are long gone. Customer now have higher expectations. Retailers now need to gain in-depth knowledge of their customers, beyond demographics, in order to provide relevant and remarkable customer experiences. Omni-Channel Customer Support 24/7 Customer Support Personalized Service …
Find out more »Portfolio Management
Project Online’s portfolio management capability supports analysis and “what if” scenario comparisons to enable the value to the enterprise of your project portfolio. Project Online can drive ROI and business growth by allowing the enterprise to focus on real, value added projects which are aligned with business strategy. Topics to be discussed include: Portfolio selection “What if” analysis Portfolio optimization REGISTER NOW!
Find out more »Dynamics 365 – Dashboards, Reporting and Analytics
Learn how retailers can create interactive dashboards displaying data from different data sources to make effective and timely business decisions. We will discuss best practices to gather data, understand and predict consumer behavior, and utilize this data to create more remarkable customer experience in order to increase loyalty and revenue. Utilize data to become more productive and competitive Tailor reports to specific teams and individuals Predict consumer behavior Make better informed decisions REGISTER NOW! 11:00 AM (CST) Click here for…
Find out more »Retail Digital Transformation in Dynamics 365
It has been stated that Digital Transformation is responding to data and turning it to opportunity. There is no better example than the retail industry. The retail customer and industry are both evolving at an extremely rapid pace. Leading retailers utilize this data to deliver amazing experiences. Retailers now need to listen, act, and remember customer interactions. This is best done through robust tools such as Dynamics 365 which allows retailers to capture data from different channels and make real…
Find out more »Reporting and Dashboards
Reporting and dashboards are seminal for capturing program and project activity in many dimensions (executive dashboards, real time status monitoring, continuous improvement data generation, process status) and to many audiences (executives, program managers, users, business leaders) with the purpose of conveying information to drive decisions. Effective reporting and dashboards allow decision makers to quickly and effectively make decisions, undertake remediation, engage in continuous improvement and drive value all to improve the project performance and outcome. Project Online, and Power BI’s,…
Find out more »Dynamics 365 and Power BI
Most retailers understand the power of data. It is the “new oil” we keep hearing. It is currency for retail marketers and the basic building block for understanding your customer. Retailers are collecting huge amounts of data, but how exactly is this data being utilized? Learn how retailers can benefit from enhanced solution analytics reports utilizing Power BI for sales, marketing, and service teams with real-time reporting dashboards on any device. Get valuable insights that will make your retail more…
Find out more »Microsoft Project Goes AGILE – WEBINAR
Microsoft Project now provides the ability to create agile projects or apply agile views to your existing traditional "waterfall" projects. The agile tools in Microsoft Project allow you to track your projects using Scrum and Kanban methodologies, including viewing task boards, creating backlogs, tracking sprints, as well as viewing reports on agile statistics. In this 45 minute Webinar you will learn: - Industry trends - New Agile functionality within Microsoft Project - New Agile Reporting - Strategies for usage and…
Find out more »Build Powerful Project Based Reports with Power BI!
WEBINAR August 14th, 2018 10:00 AM (CDT) Are you still reporting project status in Excel and Power Point? Learn how to save your managers 20 to 40 percent of their time spent on manually reporting status. Power BI provides rich insights on all of your project, portfolio and resource information. Protivix can show you how to build powerful reports and dashboards to drive action on the most important project, tasks and issues. In this 45 minute Webinar you will learn:…
Find out more »Resource Capacity Planning and Reporting
WEBINAR October 23, 2018 10:00am (CDT) One of the top challenges for managers, PMOs and CIOs is the ability to determine and manage resource capacity. Without the correct data, managers are spending hours building spreadsheets to show current capacity and demand. Learn how to use Microsoft Project Online to track and report demand, view resource assignments and availability. Resource reports and analytics with Power BI can be automated and easily exported to Power Point, SharePoint or Excel. In this 45 minute Webinar you…
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