Category: Microsoft

Enhanced Healthcare Customer Service: Standardizing Business Processes and Technology

How Protivix Enhances Healthcare Customer Service through Standardizing Business Processes and Technology With the advent of greater patient control over healthcare dollars and increased transparency and feedback regarding care standards, healthcare organizations are feeling the pressure to be more customer-focused in their delivery models. This increased pressure is taking place against the background of purchase, … Read More

The Impact of Microsoft Project Online Implementation

How Forrester Conducted Research on Four Organizations in Order to Determine the Impact of Implementing Project Online as a Solution Forrester Consulting was commissioned by Microsoft to conduct a Total Economic Impact (TEI) study and examine the potential return on investment (ROI) that enterprises might realize by deploying Microsoft Project Online. The purpose of this … Read More

Do you really know your customer?

You have data, but is it relevant? Most retailers understand the power of data. “Data is the New Oil,” we keep hearing. It is currency for retail marketers and the basic building block for understanding your customer. Retailers are collecting huge amounts of data, but what exactly are they collecting? And, is it relevant? Many … Read More

What’s New & Improved in Office 2016

With Microsoft Office 2016, users regularly get new and improved features. Take a look to see what’s available to you! If you’re new to Office or new to an app, check out the Office 2016 Quick Start Guides. If you want to learn about available training, visit the Office Training Center. If you want to … Read More