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Dynamics 365 – Sales in a Retail Industry

September 7 @ 11:00 am - 12:00 pm

Improve customer engagement and sales by identifying opportunities based on customer behavior. Through logging customer touch-points in Dynamics 365, you can improve customer satisfaction and loyalty, leading to increased sales. 

Customer Engagement is a fundamental discipline for any organization in the digital landscape given today’s competitive marketplace.  A great quality customer experience – combined with the ability to engage with you customer throughout the customer journey will increase loyalty and revenue.

  • The Omni Channel Dilemma
  • The Evolving Customer Profile
  • Customer Acquisition
  • Customer Loyalty


11:00 AM (CST) Click here for TIME ZONES.



September 7
11:00 am - 12:00 pm
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