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Retail Digital Transformation in Dynamics 365
October 12 @ 11:00 am - 12:00 pm
It has been stated that Digital Transformation is responding to data and turning it to opportunity. There is no better example than the retail industry. The retail customer and industry are both evolving at an extremely rapid pace. Leading retailers utilize this data to deliver amazing experiences.
Retailers now need to listen, act, and remember customer interactions. This is best done through robust tools such as Dynamics 365 which allows retailers to capture data from different channels and make real time decisions based on relevant data and customer intent.
- Data is the new currency for retailers
- Personalization and relevance
- Operational efficiencies
- Increasing loyalty and revenue