Project Online’s portfolio management capability supports analysis and “what if” scenario comparisons to enable the value to the enterprise of your project portfolio. Project Online can drive ROI and business growth by allowing the enterprise to focus on real, value added projects which are aligned with business strategy. Topics to be discussed include:  Portfolio selection ... Read More

Provides a 360-degree customer view to improve client relationships, including all marketing and customer interactions to prepare sales and customer service representatives to be more successful in their up-sell and cross-sell activities.  Good Customer service was once the formula for retail success. Those days are long gone.   Customer now have higher expectations.  Retailers now need to gain ... Read More

Improve customer engagement and sales by identifying opportunities based on customer behavior. Through logging customer touch-points in Dynamics 365, you can improve customer satisfaction and loyalty, leading to increased sales.  Customer Engagement is a fundamental discipline for any organization in the digital landscape given today’s competitive marketplace.  A great quality customer experience – combined with the ability ... Read More