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June 2017

Project Management with Waterfall & Agile

June 27 @ 11:00 am - 12:00 pm

Project Online is an essential tool for driving standardization, resource management, project management and delivery excellence with multiple Systems Development Life Cycle models including Waterfall and Agile. Project Online will allow you to improve speed to market, resource optimization, reporting, quality and enable continuous improvement across your IT projects. Topics to be covered include:  SDLC standardization through project types Quality gates and quality management Agile integration Dashboards and reporting Continuous improvement REGISTER NOW! 11:00 AM (CST) Click here for TIME…

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July 2017

Dynamics 365 – Sales in a Retail Industry

July 20 @ 11:00 am - 12:00 pm

Improve customer engagement and sales by identifying opportunities based on customer behavior. Through logging customer touch-points in Dynamics 365, you can improve customer satisfaction and loyalty, leading to increased sales.  Customer Engagement is a fundamental discipline for any organization in the digital landscape given today’s competitive marketplace.  A great quality customer experience – combined with the ability to engage with you customer throughout the customer journey will increase loyalty and revenue. The Omni Channel Dilemma The Evolving Customer Profile Customer Acquisition Customer…

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Demand Management and Intake Process

July 27 @ 11:00 am - 12:00 pm

Project Online is an essential tool for enabling the demand management and Intake process to achieve alignment with business strategy, business case, key metrics and key drivers to maximize process value creation. Project Online’s strategic scoring capability combined with document management is a potent force for driving project value. Topics to be covered include:  Strategic scoring Project intake fields Reporting REGISTER NOW!

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August 2017

365 – Services in A Retail Industry

August 3 @ 11:00 am - 12:00 pm

Provides a 360-degree customer view to improve client relationships, including all marketing and customer interactions to prepare sales and customer service representatives to be more successful in their up-sell and cross-sell activities.  Good Customer service was once the formula for retail success. Those days are long gone.   Customer now have higher expectations.  Retailers now need to gain in-depth knowledge of their customers, beyond demographics, in order to provide relevant and remarkable customer experiences. Omni-Channel Customer Support 24/7 Customer Support Personalized Service  …

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Dynamics 365 – Marketing with Click Dimensions

August 10 @ 11:00 am - 12:00 pm

Learn how marketers can manage multiple channels, including email campaigns, social media, and digital advertising. Monitor brand mentions and engage with customers in real-time. Organizations can increase sales, improve customer services, and leverage customer relationships. Dynamics 365 and Click Dimensions can help you gain valuable insights about your prospects and easily capture information through web forms, surveys, and more. Easy-to-use Marketing Solution  Natively Built in to dynamics 365 Automated Email Campaigns Marketing Intelligence REGISTER NOW! 11:00 AM (CST) Click here for TIME ZONES.

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Resource Management

August 24 @ 11:00 am - 12:00 pm

Project Online’s resource management capability is a key tool for optimizing resource allocation effectiveness, understanding how resources are used, where resource deficiencies exist while also enabling organizational capability management and succession planning. Resource management is also a useful tool for gaining an understanding of what people are working on. Topics to be covered include:  Resource management Capacity management Understanding utilization Portfolio Analysis - resourcing REGISTER NOW!

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September 2017

Portfolio Management

September 28 @ 11:00 am - 12:00 pm

Project Online’s portfolio management capability supports analysis and “what if” scenario comparisons to enable the value to the enterprise of your project portfolio. Project Online can drive ROI and business growth by allowing the enterprise to focus on real, value added projects which are aligned with business strategy. Topics to be discussed include:  Portfolio selection “What if” analysis Portfolio optimization REGISTER NOW!

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Dynamics 365 and Power BI

September 28 @ 11:00 am - 12:00 pm

Most retailers understand the power of data.  It is the “new oil” we keep hearing.  It is currency for retail marketers and the basic building block for understanding your customer.  Retailers are collecting huge amounts of data, but how exactly is this data being utilized? Learn how retailers can benefit from enhanced solution analytics reports utilizing Power BI for sales, marketing, and service teams with real-time reporting dashboards on any device.  Get valuable insights that will make your retail more…

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October 2017

Reporting and Dashboards

October 26 @ 11:00 am - 12:00 pm

Reporting and dashboards are seminal for capturing program and project activity in many dimensions (executive dashboards, real time status monitoring, continuous improvement data generation, process status) and to many audiences (executives, program managers, users, business leaders) with the purpose of conveying information to drive decisions. Effective reporting and dashboards allow decision makers to quickly and effectively make decisions, undertake remediation, engage in continuous improvement and drive value all to improve the project performance and outcome.  Project Online, and Power BI’s,…

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Dynamics 365 – Dashboards, Reporting and Analytics

October 26 @ 11:00 am - 12:00 pm

Learn how retailers can create interactive dashboards displaying data from different data sources to make effective and timely business decisions.  We will discuss best practices to gather data, understand and predict consumer behavior, and utilize this data to create more remarkable customer experience in order to increase loyalty and revenue. Utilize data to become more productive and competitive Tailor reports to specific teams and individuals Predict consumer behavior Make better informed decisions REGISTER NOW! 11:00 AM (CST) Click here for…

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